Category Archives: Uncategorized

An inspirational little poem

Dash - Linda EllisLinda Ellis’ poem ‘The Dash’ appears on the February page of Gracious Street’s Grapevine magazine. It is an inspiring poem about how to live one’s life. To read the poem click here. To read about the author Linda Ellis, follow this link. (If you can’t read it, increase the contrast by highlighting the text (click in the text and then press Ctrl A)).

Dying without dignity report

Health Ombudsman phso-logoEnd of life care could be improved for up to 355,000 people a year in England, according to a report published recently by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people’s suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.

The Parliamentary and Health Service Ombudsman makes final decisions on complaints about the NHS in England, including where there is a dispute about what happened. The Ombudsman service identified a range of issues with end of life care from its casework.    Continue reading

The NHS Complaints Advocacy Service – here to help North Yorkshire residents

Cloverleaf AdvocacyThe NHS works hard to provide a high quality service but sometimes things do go wrong and people may wish to raise a complaint.

The NHS Complaints Advocacy Service in North Yorkshire is provided by Cloverleaf Advocacy. The service is available to anyone who is a resident of North Yorkshire. The NHS Complaints Advocacy Service is for those who wish to have support to make a Complaint about a service they have received from the NHS.  The service is free, confidential and independent.

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Confused about the new pension rules?

PensionsNeed advice about the new pension rules? There is a new toolkit to help you. Follow this link for details. The toolkit currently includes:

  • The toolkit currently includes:
  • seven factsheets
  • two videos
  • infographics and photo case studies
  • an all-in-one‘State Pension explained’ guide

You can also obtain advice from the Consumer Association in the Which? booklet ‘Pension Changes: What you need to know

‘All a-Board’ at Harrogate Library

Board gamesDo you enjoy scrabble, cards, dominoes and jigsaws? Enjoy playing games and doing jigsaws together. Every Wednesday, 10.30am – 12.30pm, starting 28 January 2015 at Harrogate Library, Victoria Avenue, Harrogate

Contact – Staff at the library, call 0845 034 9520 or email Harrogate.library@northyorks.gov.uk