The Ombudsman service has issued advice about the management of care home top-up fees, following appeals against its decisions recently. If you are currently paying top-up fees for a relative, or are planning long-term care for someone, please follow this link for advice.
Tag Archives: care home
Are care home contracts transparent?
The Consumer Association (Which?) has raised the issue of care home contracts which may contain terms which could be considered unfair to some residents. The Association suggests that some companies are not highlighting important terms. To find out more, please follow this link