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North Yorkshire Police have noticed an increase in the type of fraud whereby a resident or business will receive an email purporting to be from a supplier, for example utility company, solicitor, builder etc informing the resident/business that the supplier’s account details have changed and all further payments need to be paid into the new account. For further details, please visit our ‘Alerts’ page.
The Consumer Association (Which?) and Cleveland Police are warning of a new scam involving the International Postcode Lottery Association. For further details, please see our ‘Alerts’ page.
Please visit our ‘Alerts’ page for details of the latest scams relating to Brexit.
The current confusion about what is happening with the Brexit process is providing an ideal opportunity for fraudsters to try to steal individuals’ money. Make sure that you do not become a victim by reading about the latest scams:
Bogus Brexit investments
HMRC Brexit scam
European Health Insurance card (Ehic) scam
Financial services scams
In May, a new code will be launched, which will reimburse people who become victims of bank transfer scams, through no fault of their own. The code is voluntary, but several banks have already signed up.
Millions of people are missing out on benefits to which they are entitled. These benefits include childcare help, pension credit and universal credit. Could you be one of the 8 million people who are missing out?
The Money Saving Expert has set up a simple benefits calculator, which could help you to identify if you could claim any. Please follow this link.
Saga has announced that its Platinum credit card will be taken off the market on March 28th 2019 and that accounts must be settled in full by that date. This means that customers have two months to pay off the balance or arrange to transfer it to another provider.
For further information and advice, please visit our ‘Alerts’ page.
The Pensions Regulator has circulated the following document to advise people on pension scams. The main tactics scammers use are:
1. Making contact out of the blue
2. Making promises of high /guaranteed returns
3. Offering free pension reviews
4. Allowing access to your pension before age 55
5. Pressurising you to act quickly
The document can be accessed at
It is well worth a read (Courtesy of NY Police)
This year, four of the largest mobile phone providers (EE, Vodafone, O2 and Three) will launch a new system, which blocks scammers who attempt to send text messages, which appear to come from your bank. The Consumer Association Which? reports that ’for years, fraudsters have been spoofing bank phone numbers and scaring people with threatening text messages to call them back’. The new system will stop the spoofing of phone numbers and will help to distinguish between genuine and fraudulent text messages.
In the meantime, you can report scam and spam texts directly to your mobile phone provider by forwarding it to 7726, which is free of charge. To find out more, please see our ‘Alerts’ page
NYCC is consulting on proposals about how people who use adult social care services contribute to their costs. The consultation covers two main areas:
- the cost of transport to places where people may receive a service; and
- how the total cost of care is calculated.
Please go to our ‘Have your say‘ page to read about details of the proposed changes and how you can have your say.